Refund Policy

1. Our Commitment to Your Satisfaction

At Linguadrop, we believe in the quality of our language learning service. We want you to feel confident in your decision to learn with us, which is why we offer both a free trial and a money-back guarantee.

• 7-Day Free Trial: Try all Pro features completely free before committing
• 30-Day Money-Back Guarantee: Full refund within 30 days if you're not satisfied
• Cancel Anytime: No long-term contracts or cancellation fees

2. Free Trial Policy

2.1 Trial Period

All new users receive a 7-day free trial with full access to all Pro features. During this period:

• You will not be charged during the trial period
• You can cancel at any time without any charges
• No payment information is required to start your trial
• You get full access to personalized content, news, and all learning features

2.2 After the Trial

If you choose to continue after your trial:

• Your subscription will begin when you add a payment method
• You'll be charged $9.99/month for the Pro plan
• Your 30-day money-back guarantee starts from your first payment

3. 30-Day Money-Back Guarantee

3.1 Eligibility

You are eligible for a full refund if:

• You request a refund within 30 days of your first payment
• This is your first subscription to Linguadrop Pro
• You have not previously received a refund from us

3.2 How to Request a Refund

To request a refund, simply:

• Email us at [email protected] with the subject "Refund Request"
• Include your account email address
• We'll process your refund within 5-7 business days

3.3 Refund Processing

Once approved:

• Refunds are credited to your original payment method
• Processing typically takes 5-7 business days
• Bank processing times may add 2-5 additional days
• You'll receive email confirmation when your refund is processed

4. Subscription Cancellation

4.1 How to Cancel

You can cancel your subscription at any time:

• Go to Settings → Billing in your account dashboard
• Click "Cancel Subscription"
• Or email us at [email protected]

4.2 What Happens After Cancellation

• You'll retain access to Pro features until the end of your billing period
• Your account will revert to the free plan after your subscription ends
• Your learning progress and vocabulary are preserved
• You can resubscribe at any time

5. Refunds Outside the 30-Day Period

After the 30-day money-back guarantee period:

• We generally do not offer refunds for partial months or unused subscription time
• Cancellations take effect at the end of the current billing period
• Exceptional circumstances may be considered on a case-by-case basis

If you believe you have an exceptional circumstance, please contact us at [email protected] and we'll do our best to help.

6. Lifetime Plans

For lifetime plan purchases:

• The 30-day money-back guarantee applies from the purchase date
• Full refund available within 30 days of purchase
• After 30 days, lifetime purchases are non-refundable

7. Promotional Offers

For discounted or promotional subscriptions:

• The 30-day money-back guarantee still applies
• Refund amount will be the actual amount paid
• Promotional terms may have additional conditions (specified at time of purchase)

8. Payment Disputes

If you have concerns about a charge:

• Please contact us first at [email protected]
• We're committed to resolving issues quickly and fairly
• Provide your account email and description of the concern
• Most issues are resolved within 24-48 hours

9. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. Changes will not affect refund requests already in progress.

10. Contact Us

If you have any questions about our refund policy or need assistance, we're here to help: